[ HOW IT WORKS ]

One week to clarity. Six months to transformation.

Two beats: one week to clarity, six months to transformation. The Sprint is the diagnostic. The tier is the cadence that does the work.

[ WHAT YOU GET WHEN ]

Day 1 (Sprint + Month 1) — Reporting · NHS claims reconciliation · Retention data · Payroll prep · Daily team WhatsApp digest with named action items

Within 2 weeks — Stock & consumables ordering recommendations

Within 6 months — Lab case tracking + cost · HR intelligence (rota, training records, leave) · Vendor management · Compliance evidence collection

[ 7-DAY TRANSFORMATION SPRINT ]
01
Data ingest

PMS connected. Raw data pull begins.

02
Diagnostic

Baseline metrics extracted across 6 pillars.

03
Analysis I

Recalls, conversion, production, claims analysed.

04
Vendor Workflow Capture

Top 5 supplier relationships interview. Ordering cadence, channels, basket size, contract end dates. The input that lets us run your supplier cycle by Month 6.

05
Report build

Practice Intelligence Report generated and formatted.

06
Report delivered

PIR sent to owner. Notion workspace deployed.

07
Board read-out

90-min session. What the data says. What to do first.

[ 01 ]

Start with the Sprint.

[ 7-DAY TRANSFORMATION SPRINT ]
£1,500
single-site · £2,500 multi-site
Credits 100% to month one.
If you continue on a tier within 30 days.

Through 31 Dec 2026: Sprint fee credits 100% to month 1 if you convert. From 1 Jan 2027: Sprint is a non-recoverable setup fee.

The Sprint is a paid, fixed-scope, 7-day diagnostic. We read your practice across eight operational pillars — recall, treatment plan conversion, production, NHS claims, provider performance, front-office, retention, growth — and produce a 12–20 page Practice Intelligence Report.

You walk away with five ranked £ opportunities, a 90-day priority playbook, ROI math you can defend to your accountant, and a clear tier recommendation. If you continue on a tier within 30 days, the £1,500 credits to your first month and the engagement begins on day eight. If you don't, you keep the report — a finished audit, paid for, no strings.

Either way, you get clarity. The Sprint is the lowest-risk way to read what your data has been trying to tell you for years.

[ 02 ]

The seven days.

Day 1
Mon

Kickoff call (90 min)

Practice deep-dive. 8-pillar pain ranking. Data-access handshake. NDA + DPA signed live. You meet the operator running your week.

Customer-facing
Day 2
Tue

Data lands. Engine ingests.

Appointments, treatments, claims, payments, recalls, providers, patients — all extracted, validated, running through the engine. Status email at 17:00.

Status email
Day 3
Wed

First patterns spotted.

Pillar analysis batch one — recall, conversion, production, NHS claims. Visualisations generated. The first £ leak gets quantified. Status email at 17:00.

Status email
Day 4
Thu

Cross-pillar patterns emerge.

Pillar analysis batch two — provider, front-office, retention, growth. The synthesis call: how the pillars interact. Status email at 17:00.

Status email
Day 5
Fri

Report drafted.

12-20 page Practice Intelligence Report written. Executive summary, 8 pillars, 5 ranked £ opportunities, 90-day playbook, ROI math. Status email at 17:00.

Status email
Day 6
Sat / Sun

Silence. Anticipation.

Polish, tighten, prepare the read-out deck. No customer touchpoint. The weekend before the read-out is part of the product.

Quiet
Day 7
Mon

Read-out call (90 min)

Headline findings → 8 pillars → 90-day playbook → tier recommendation → ROI math → Q&A. Report PDF in your inbox 5 minutes before the call. Decision happens live.

Customer-facing

Three customer-facing hours. Eighteen hours of work. One report.

[ WHAT YOU GET WHEN ]
01
Day 1

Sprint kick-off

  • Data ingest + PMS connection
  • Baseline diagnostic across 8 pillars
  • Practice Intelligence Report generated
  • Notion workspace branded and deployed
14
Within 2 weeks

Operational rhythm starts

  • Daily action digest live in WhatsApp
  • First weekly worklist CSVs delivered
  • KPI dashboard at your subdomain
  • SOPs drafted for front-of-office
180
Within 6 months

Compounding results

  • 6 monthly PIRs delivered
  • Accountability loop patterns visible
  • Second-site standardisation in progress
  • Growth score tracked monthly
  • First quarterly strategy day complete
540
Months 6–18

Transformation realised

  • 1.2x → 1.5x growth evidenced
  • Multi-site playbooks embedded
  • Team runs on the system independently
  • Refund mechanic evaluable at 12 months
[ PRACTICE MAP ]

The 6-pillar tree

Six pillars anchor everything Practice Jarvis surfaces — from growth to people ops.

[ N ]
NorthchAIr Ecosystem

We sit at the root of your practice. Six top-level pillars. ~50 leaves of work.

[ MATURITY ]

From data to action in 24 weeks

Ingest → Surface → Recommend → Draft → Trigger. Milestones at W4, W8, W12, W16, W24.

W4
Ingest

Data live in ecosystem

W8
Surface

Every KPI visible

W12
Recommend

Every action on a worklist

W16
Draft

Comms & orders pre-drafted

W24
Trigger

Auto-send where allowed

Vendor orders auto-sent

Drafted ahead of cycle; one-click approve where your policy allows.

Payroll instructions to your accountant

Month-end pack pre-built from your PMS + roster signals.

Cert renewal alerts to providers

GDC / indemnity / equipment certs tracked with escalation paths.

[ 03 ]

Then choose your tier.

Three tiers. Six-month minimum. Stripe auto-debit, monthly in advance. After month six, rolls monthly with 30 days' notice.

[ DATA PRODUCT ]

AI Insights

£475
/mo
+ £200 / extra site

Monthly Practice Intelligence Report and a live KPI dashboard. You read, you decide, you act with your team. Best for single-site optimisers who want depth without cadence.

  • Branded Notion workspace (read access)
  • Monthly Practice Intelligence Report (PDF)
  • Live HTML KPI dashboard at your subdomain
  • Quarterly 60-min strategy call
  • 1 KPI money-back guarantee
  • Founder rate eligible (25% off, 36 months)
[ ★ MARQUEE · OPERATIONAL PRODUCT ]

AI Practice Manager

£875
/mo
+ £350 / extra site

Everything in AI Insights, plus the agent embedded in your team's WhatsApp. Daily nudges, weekly huddle drafts, monthly review packs, patient-comms drafts ready for your PMS. The agent runs your accountability cadence — with your team, not in place of them.

  • Everything in AI Insights
  • AI agent embedded in staff WhatsApp / Slack
  • Daily summaries + daily action drafts
  • Weekly huddle agendas (auto-drafted)
  • Monthly review-with-owner call
  • Patient comms drafts (recall, FTA, treatment plan)
  • Multi-site standardisation toolkit
  • Provider performance scorecards
  • Quarterly Owner Strategy Day (3 hrs deep-dive)
  • Weekly 45-min strategy call
  • 2 KPI money-back guarantee
Most chosen by Founding 40 members.
[ STRATEGIC PRODUCT · BY APPLICATION ]

AI Partnership

From £2,495
/mo
+ £750 / extra site

Everything in AI Practice Manager, plus bespoke AI / automation builds, custom React dashboards, manager training, new-site readiness audits, and a Founders' Council seat. For 5+ site groups and acquirers building infrastructure.

  • Everything in AI Practice Manager
  • Bespoke AI / automation builds
  • Custom React dashboard (Year 2+)
  • Manager training programmes
  • New-site readiness audits
  • Unlimited custom SOPs + content
  • Weekly + on-demand strategy
  • 24/7 priority support
  • Founders' Council seat
  • First access to Year-2 patient auto-sender
  • 3 KPI + scope money-back guarantee
[ 04 ]

Money-back guarantee.

Tied to measurable composite growth across one to three KPIs you agree in Month 1 — drawn from revenue, treatment plan conversion, patient retention, new patient acquisition, and recall reactivation. Targets are specific to your baseline. Details in the MSA.

Customer-fault exclusions: refusing to action recommendations, data-access blockers we flagged, key-staff turnover above 50% year-over-year, regulatory shutdown, force majeure. Documented in your MSA §7.

[ DEFAULT KPI THRESHOLDS ]
Composite growth score
Agreed multiplier vs baseline
Recall reactivation rate
+25% vs baseline
Treatment plan conversion
+15% vs baseline
Patient retention rate
+10% vs baseline
Same-day cancellation rate
−30% vs baseline

Final KPIs and thresholds are negotiated at month one based on your baseline. These are the defaults.

[ 05 ]

Cheaper than your practice manager.

A traditional human practice manager costs £3,000–£4,000/month per site. They manage by gut, can't produce reliable reports, take annual leave, burn out. Multi-site practices either over-pay (one PM per site) or under-cover (one PM stretched across three).

[ SINGLE-SITE PRACTICE ]
Traditional human PM£3,500/mo
NorthchAIr · AI Practice Manager£875/mo
Saving / month£2,625
Annualised saving£31,500

And NorthchAIr does more — reports, accountability cadence, patient comms drafts, multi-site benchmarking — than a single PM ever can.

[ THREE-SITE PRACTICE ]
PM per site (3 × £3,500)£10,500/mo
— or one stretched PM£5,000/mo
NorthchAIr · £875 + £350 × 2£1,575/mo
Saving vs PM-per-site£8,925
Annualised£107,100

Plus standardisation across sites, multi-site benchmarking, and one cadence — not three disjoint ones.

[ THE ACCOUNTABILITY LOOP ]
[ DAILY ]

Named action digest

  • Every team member gets their named items before the day starts
  • Owner, deadline, and talking points per action
  • Sent to the group chat — visible, accountable
08:30 · WhatsApp
[ WEEKLY ]

Closure-rate scorecard

  • Who closed what from last week's list
  • Who's lagging and why
  • Manager gets the summary every Friday
Friday · WhatsApp + Email
[ MONTHLY ]

Named exceptions in PIR

  • Every unresolved item surfaces in the Practice Intelligence Report
  • Pattern detection across 30 days of actions
  • Feeds into the quarterly strategy day
1st of month · PIR

The mechanic that makes a practice manager's job legible — and a practice's improvement compoundable.

[ START YOUR SPRINT ]

One week to clarity.

Apply for the Founding 40 cohort. Approved practices kick off their Sprint within two weeks of approval. £1,500 credits to month one if you continue.

Apply for the Founding 40 →