[ HOW IT WORKS ]

One week to clarity. Six months to transformation.

No long contracts on day one. Every engagement starts with a paid 7-Day Transformation Sprint — a deep diagnostic of your 8 operational pillars. If you choose to continue on a tier, the Sprint fee credits 100% to month one. Effectively free if you continue.

[ 01 ]

Start with the Sprint.

[ 7-DAY TRANSFORMATION SPRINT ]
£1,500
single-site · £2,500 multi-site
Credits 100% to month one.
If you continue on a tier within 30 days.

The Sprint is a paid, fixed-scope, 7-day diagnostic. We read your practice across eight operational pillars — recall, treatment plan conversion, production, NHS claims, provider performance, front-office, retention, growth — and produce a 12–20 page Practice Intelligence Report.

You walk away with five ranked £ opportunities, a 90-day priority playbook, ROI math you can defend to your accountant, and a clear tier recommendation. If you continue on a tier within 30 days, the £1,500 credits to your first month and the engagement begins on day eight. If you don't, you keep the report — a finished audit, paid for, no strings.

Either way, you get clarity. The Sprint is the lowest-risk way to read what your data has been trying to tell you for years.

[ 02 ]

The seven days.

Day 1
Mon

Kickoff call (90 min)

Practice deep-dive. 8-pillar pain ranking. Data-access handshake. NDA + DPA signed live. You meet the operator running your week.

Customer-facing
Day 2
Tue

Data lands. Engine ingests.

Appointments, treatments, claims, payments, recalls, providers, patients — all extracted, validated, running through the engine. Status email at 17:00.

Status email
Day 3
Wed

First patterns spotted.

Pillar analysis batch one — recall, conversion, production, NHS claims. Visualisations generated. The first £ leak gets quantified. Status email at 17:00.

Status email
Day 4
Thu

Cross-pillar patterns emerge.

Pillar analysis batch two — provider, front-office, retention, growth. The synthesis call: how the pillars interact. Status email at 17:00.

Status email
Day 5
Fri

Report drafted.

12-20 page Practice Intelligence Report written. Executive summary, 8 pillars, 5 ranked £ opportunities, 90-day playbook, ROI math. Status email at 17:00.

Status email
Day 6
Sat / Sun

Silence. Anticipation.

Polish, tighten, prepare the read-out deck. No customer touchpoint. The weekend before the read-out is part of the product.

Quiet
Day 7
Mon

Read-out call (90 min)

Headline findings → 8 pillars → 90-day playbook → tier recommendation → ROI math → Q&A. Report PDF in your inbox 5 minutes before the call. Decision happens live.

Customer-facing

Three customer-facing hours. Eighteen hours of work. One report.

[ 03 ]

Then choose your tier.

Three tiers. Six-month minimum. Stripe auto-debit, monthly in advance. After month six, rolls monthly with 30 days' notice.

[ DATA PRODUCT ]

AI Insights

£475
/mo
+ £200 / extra site

Monthly Practice Intelligence Report and a live KPI dashboard. You read, you decide, you act with your team. Best for single-site optimisers who want depth without cadence.

  • Branded Notion workspace (read access)
  • Monthly Practice Intelligence Report (PDF)
  • Live HTML KPI dashboard at your subdomain
  • Quarterly 60-min strategy call
  • 1 KPI money-back guarantee
  • Founder rate eligible (25% off, 36 months)
[ ★ MARQUEE · OPERATIONAL PRODUCT ]

AI Practice Manager

£875
/mo
+ £350 / extra site

Everything in AI Insights, plus a senior operator and AI agents in your team's WhatsApp. Daily nudges, weekly huddle drafts, monthly review packs, patient-comms drafts ready for your PMS. The agent runs your accountability cadence — with your team, not in place of them.

  • Everything in AI Insights
  • AI agent embedded in staff WhatsApp / Slack
  • Daily summaries + daily action drafts
  • Weekly huddle agendas (auto-drafted)
  • Monthly review-with-owner call
  • Patient comms drafts (recall, FTA, treatment plan)
  • Multi-site standardisation toolkit
  • Provider performance scorecards
  • Quarterly Owner Strategy Day (3 hrs deep-dive)
  • Weekly 45-min strategy call
  • 2 KPI money-back guarantee
Most chosen by Founding 40 members.
[ STRATEGIC PRODUCT · BY APPLICATION ]

AI Partnership

From £2,495
/mo
+ £750 / extra site

Everything in AI Practice Manager, plus bespoke AI / automation builds, custom React dashboards, manager training, new-site readiness audits, and a Founders' Council seat. For 5+ site groups and acquirers building infrastructure.

  • Everything in AI Practice Manager
  • Bespoke AI / automation builds
  • Custom React dashboard (Year 2+)
  • Manager training programmes
  • New-site readiness audits
  • Unlimited custom SOPs + content
  • Weekly + on-demand strategy
  • 24/7 priority support
  • Founders' Council seat
  • First access to Year-2 patient auto-sender
  • 3 KPI + scope money-back guarantee
[ 04 ]

Money-back guarantee.

At month one, we agree on one to three KPIs from the composite growth score — revenue, treatment plan conversion, patient retention, new patient acquisition, recall reactivation — and a target movement of 1.0× → 1.5× baseline by month twelve.

If by month twelve the composite hasn't moved — through no documented fault of your team — NorthchAIr refunds 50% of fees paid for months 7–12 and continues service for month thirteen at zero cost to attempt resolution.

Customer-fault exclusions: refusing to action recommendations, data-access blockers we flagged, key-staff turnover above 50% year-over-year, regulatory shutdown, force majeure. Documented in your MSA §7.

[ DEFAULT KPI THRESHOLDS ]
Composite growth score
1.5× baseline
Recall reactivation rate
+25% vs baseline
Treatment plan conversion
+15% vs baseline
Patient retention rate
+10% vs baseline
Same-day cancellation rate
−30% vs baseline

Final KPIs and thresholds are negotiated at month one based on your baseline. These are the defaults.

[ 05 ]

Cheaper than your practice manager.

A traditional human practice manager costs £3,000–£4,000/month per site. They manage by gut, can't produce reliable reports, take annual leave, burn out. Multi-site practices either over-pay (one PM per site) or under-cover (one PM stretched across three).

[ SINGLE-SITE PRACTICE ]
Traditional human PM£3,500/mo
NorthchAIr · AI Practice Manager£875/mo
Saving / month£2,625
Annualised saving£31,500

And NorthchAIr does more — reports, accountability cadence, patient comms drafts, multi-site benchmarking — than a single PM ever can.

[ THREE-SITE PRACTICE ]
PM per site (3 × £3,500)£10,500/mo
— or one stretched PM£5,000/mo
NorthchAIr · £875 + £350 × 2£1,575/mo
Saving vs PM-per-site£8,925
Annualised£107,100

Plus standardisation across sites, multi-site benchmarking, and one cadence — not three disjoint ones.

[ START YOUR SPRINT ]

One week to clarity.

Apply for the Founding 40 cohort. Approved practices kick off their Sprint within two weeks of approval. £1,500 credits to month one if you continue.

Apply for the Founding 40 →